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SiteMail provides you with many powerful features. However, in order for these features to work, it requires certain browser requirements. - The following table identifies the required and recommended settings and whether your current browser and browser settings meet these requirements.

Check SiteMail Your Computer Met?
Is JavaScript enabled? Required    
Are Cookies Enabled? Required    

"???" means that the settings could not be determined since JavaScript is not enabled. - Please enable JavaScript and then re-check your browser settings.

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How to enable Cookies?
To enable cookies, follow the instructions below for the browser version you are using:

  • Microsoft Internet Explorer 6.x
    1. Select "Internet Options" from the Tools Menu
    2. Click on the "Privacy" tab; to enable
    3. Move the Slider to the "Medium High" setting or lower, i.e. "High" and "Block all Cookies" will not work.
    4. Click "OK".

  • Microsoft Internet Explorer 5.x
    1. Select "Internet Options" from the Tools menu
    2. Click on the "Security" tab.
    3. Click "Custom Level" button.
    4. Scroll down to the "Cookies" section.
    5. Set "Allow cookies that are stored on your computer" to "Enable".
    6. Set "Allow per-session cookies" to "Enable".
    7. Click "OK".

  • Netscape Communicator 4.x
    1. Select "Preferences" from the Edit menu.
    2. Find the >"Cookies" section in the "Advanced" category.
    3. Select "Accept all cookies" (or "Enable all cookies").
    4. Click "OK".

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How to enable JavaScript?
To enable JavaScript, follow the instructions below for the browser version you are using:

  • Internet Explorer 5.x or 6.x
    1. From the browser's Tools menu select "Internet Options..."
    2. Select the Security tab.
    3. Pick the "Internet zone" icon.
    4. Push the "Custom Level..." button.
    5. Scroll down the Settings list to the Scripting item. (You may need to double-click on icons to expand lists.
    6. Under the "Active scripting" item, choose the Enable radio button.
    7. Push OK and Yes to confirm and close the Security Settings dialog box, then OK again to close the Internet Options dialog box.
    8. Refresh the current page.

  • Netscape Communicator 7.x
    1. From the browser's Edit menu select "Preferences..."
    2. Within the Category pick list, expand the Advanced item by clicking on the triangle twisty.
    3. Next, select the sub-item labeled Scripts & Plug-ins.
    4. Within the Scripts & Plug-ins window, check "Navigator" under the Enable JavaScript for grouping.
    5. In the Allow Scripts to pane, make sure items regarding cookies are checked.
    6. Push the OK button to close the Preferences dialog box.
    7. Reload the current page.

  • Netscape Communicator 4.x, 5.x and 6.x
    1. From the browser's Edit menu select "Preferences..."
    2. Within the Category pick list, select the word Advanced.
    3. Check the box labeled Enable JavaScript for Navigator and push the OK button to close the Preferences dialog box.
    4. Reload the current page.

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Help Information
. Important note about pop-up blockers
If you are using a pop-up blocker, you will need to enable pop-ups in your browser to work with SiteMail url http://sitemail.siteprotect.com. Check your browser's Help system for instructions on enabling pop-ups for selected sites only.
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Have questions or comments about SiteMail? You can use the feedback form.

  SiteMail Help
Want to learn more about SiteMail and its functions? Consult the online documentation for assistance or you can look at the Usage FAQ .